Healthcare IT since 2012 · 30+ years in the field

Built to healthcare’s standard. Useful to everyone else.

Since 2012, we’ve been trusted to support healthcare IT, an industry where downtime isn’t just an inconvenience, it’s a risk to patient care, and every action must meet the highest standards of security and compliance. Those demands forged our approach to technology and continue to drive everything we build.

Built to HIPAA & PCI DSS standards · Grand Rapids, Michigan · United States based

Where this comes from

A healthcare IT company that started building

Rubix engineers and support staff at work: secure, reliable, built by us for you

Rubix has supported healthcare IT since 2012, where downtime impacts care, every access is accountable, and every record matters. Years of managing critical clinical and business systems showed us where traditional software falls short.

We built the solutions we needed ourselves, and AI helped turn decades of IT experience into a scalable product line. With 30+ years of real-world expertise, we’re building smarter tools faster, without losing the standards that healthcare demands.

Those standards go beyond healthcare. Every organization needs secure communication, resilient systems, and technology built with privacy and control in mind.

Rubix products are built on one promise: secure, reliable, and ready when it matters most.

Serving healthcare since
2012
Hands-on IT experience
30+ years
Service practices
5, one company
Products of our own
3, all self-hosted
Based in
Grand Rapids, Michigan

US-based team, end to end — no offshore tier.

What we do

Everything Connected. One Accountable Partner.

Managed IT. Integrations. Analytics. Custom Development. AI.

Technology works best when every piece works together. That’s why we don’t treat these as separate services. We build, secure, connect, and support your entire technology ecosystem, so every solution is smarter, faster, and more reliable.

01

Managed IT & Support

Keep your technology running.

  • Proactive monitoring and maintenance
  • Help desk and user support
  • Cloud, network, and endpoint management
  • Backup, recovery, and system updates
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02

Systems Integration

Connect the systems you already use.

  • Application and data integrations
  • Identity and directory connections
  • Migration and implementation support
  • Workflow and process automation
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03

Data Analytics

Turn your data into clear answers.

  • Data pipelines and warehousing
  • Operational dashboards
  • Automated reporting
  • Data validation and cleanup
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04

Custom Software & Hardware

Build what your operation actually needs.

  • Custom applications and internal tools
  • Purpose-built appliances
  • Embedded and edge solutions
  • Product design and deployment
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05

AI Development & Integration

Put AI to work inside your organization.

  • Private knowledge assistants
  • Document classification and extraction
  • AI-powered workflow automation
  • Private and on-premise deployments
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One standard. Every engagement.

Healthcare set the bar. We hold every service to it: secure, reliable, accountable, and ready when it matters.

Security first

Built-in protection at every layer.

Proven reliability

Systems that stay up and recover fast.

Full accountability

One team. One owner. No finger-pointing.

Built for the long run

Solutions that grow with your organization.

Our products

We build the tools we wish existed.

Every Rubix product was created to solve a real problem we faced supporting organizations every day. They’re secure, self-hosted when needed, and built to fit into your environment, not force you into ours.

Encrypted Email Security

SecureMessage

Protect sensitive emails without changing how your team works.

SecureMessage encrypts outbound email, protects sensitive attachments, and gives recipients secure access without requiring an account or additional software.

  • End-to-end encrypted messages and attachments
  • One-time secure access for recipients
  • Built-in phishing and content scanning
  • Self-hosted or cloud deployment options
Firewall Management

SecureGuard

Manage firewall changes with confidence.

SecureGuard turns risky firewall changes into a safe, repeatable process with validation, approvals, previews, and instant rollback before changes ever reach production.

  • Validate changes before deployment
  • Preview configurations before committing
  • One-click rollback
  • Reputation-based traffic protection
Secure Remote Support

SecureDesk

Remote support without exposing your network.

SecureDesk gives technicians secure remote access without opening inbound firewall ports, while keeping every session encrypted and fully under your control.

  • No inbound firewall rules required
  • End-to-end encrypted sessions
  • Session verification for both users
  • Works across distributed environments

Advanced AI development

AI built for the real world.

Anyone can build a demo. We build AI that works in production — securely, reliably, and under your control.

From document search and intelligent automation to private AI deployments, every solution is designed to solve real business problems, not create new ones.

Explore AI Solutions
01

Retrieval over your data

Find answers across documents in seconds.

Search policies, contracts, tickets, emails, and knowledge bases with responses grounded in your own information — not the public internet.

02

Intelligent document processing

Turn paperwork into structured data.

Automatically classify documents, extract key information, and route work without manual data entry.

03

AI automation with human oversight

Automate work without giving up control.

Every workflow can include approvals, audit trails, permissions, and guardrails so your team stays in charge.

04

Private AI deployment

Keep your data where it belongs.

Deploy AI in your cloud or on your infrastructure with complete control over security, compliance, and access.

The best AI isn’t the most complicated. It’s the one your team actually trusts and uses every day.

Security first

Built to HIPAA and PCI DSS standards, because security is requirement #1

Security isn’t an added feature — it’s built into everything we do.

  • HIPAA safeguards by design
  • PCI DSS practices for cardholder data
  • Encryption in transit and at rest
  • Secure by default with ongoing patching
How we run systems
Built to HIPAA compliant standards: encrypted servers, a locked shield, and audited checklists

Our own products are the proof: mail scored on-premise, firewall changes reviewable before they land, support sessions the relay itself cannot read.

How we work

We build technology that lasts.

We don’t disappear after the project is complete. From planning and implementation to ongoing support, Rubix stays involved to keep your systems secure, reliable, and ready for what’s next.

01

Assess

We start by understanding your business, your systems, and your goals. You’ll receive a practical roadmap focused on real priorities, not unnecessary complexity.

02

Build

Our engineers design, integrate, and deploy solutions that fit your environment. Whether it’s infrastructure, software, security, or AI, everything is built with long-term reliability in mind.

03

Operate

After deployment, we’re still your partner. We monitor, support, improve, and maintain your technology so it continues to perform as your business grows.

Why Rubix

More than a vendor. A partner you can count on.

Built for critical environments

Healthcare taught us that security, reliability, and accountability aren’t optional. Those standards are built into everything we deliver.

Security by design

HIPAA and PCI DSS best practices guide how we build systems — from encryption and least privilege to auditing, backup, and recovery.

We build what we support

Many of the tools we recommend are products we’ve designed ourselves. That means faster innovation, deeper expertise, and support from the people who built the technology.

One team. One partner.

Engineering, security, software development, AI, and support all work together under one roof. No finger-pointing. No handoffs. Just one accountable partner.

Security is requirement #1. Our products and processes are built around HIPAA and PCI DSS standards so your data stays protected and your organization stays compliant.

Get in touch

Tell us what you’re trying to fix

Send a short description of the systems involved and what “better” looks like. It goes straight to an engineer who can answer it, and you get back what we would do, what it would take, and what we would leave alone.

Or email ussales@rubixtechnology.com

Prefer to talk? The number is in the header, on every page.